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3-star hotel

BAYSIDE HOTEL 116 WEST STREET

Experience comfort at BAYSIDE HOTEL 116 WEST STREET in Durban’s South Beach. Enjoy spotless rooms, friendly staff, free Wi-Fi, air conditioning, secure parking, and easy access to UShaka Marine World and Suncoast Casino. Ideal for budget travelers seeking

116 West St, South Beach, Durban, 4001, South Africa View on map
8/10
Very Good Based on 1884 recent guest reviews
Free Wi-Fi Paid parking Accessible Air-conditioned Room service
What recent guests emphasize

Balanced stays with friendly service and clean rooms

Recent guests highlight the hotel’s cleanliness, helpful staff, and convenient facilities, while also noting some inconsistency in reception service and limited accessibility features.

Guests often praise

  • Clean and well-maintained rooms with practical amenities like air-conditioning, microwave, and fridge.
  • Friendly and helpful staff who assist with guest needs and inquiries.
  • Secure parking and reliable free Wi-Fi throughout the property.
  • Convenient informal restaurant and bar offering easy access to food and drinks.

Worth knowing

  • Reception experiences vary, with some reports of unhelpful or brusque staff on arrival.
  • Several guests mention the presence of many stairs and the lack of a lift, which can be challenging when carrying luggage.
  • Room allocation mix-ups have been reported, highlighting the importance of confirmation on check-in.
  • No breakfast included and no airport shuttle, fitness center, or pool on site.
  • The hotel is not pet-friendly and not smoke-free, which might impact certain guests’ comfort.

Best for

  • Budget-conscious travelers seeking clean, no-frills accommodation by the seafront.
  • Visitors interested in easy access to nearby attractions like uShaka Marine World and Moses Mabhida Stadium.
  • Guests comfortable with informal service and basic amenities in a lively area with eateries and bars.
  • Travelers who value secure parking and reliable Wi-Fi without the need for luxury services.
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About this property

Welcome to BAYSIDE HOTEL 116 WEST STREET

BAYSIDE HOTEL 116 WEST STREET stands as a practical choice for travelers seeking comfort and convenience in Durban’s vibrant South Beach area. Nestled on 116 West Street, this modest yet well-maintained hotel offers a blend of affordability and essential amenities within walking distance of the beach and key attractions such as UShaka Marine World and Suncoast Casino.

The hotel consistently earns praise for its cleanliness and functional rooms. Guests appreciate the upmarket touches in the accommodations—including air conditioning, a well-equipped bathroom, a microwave, and a fridge—providing a sense of familiarity and ease for those on the road. The availability of Wi-Fi throughout the premises supports both business and leisure visitors, while secure paid parking addresses a common concern in a busy urban locale.

Staff interaction appears to be a mixed experience. While several reviews commend the friendly and helpful nature of certain employees, there have been occasional reports of less welcoming behavior at reception, signaling room for improvement in customer service consistency. Nevertheless, many guests highlight the genuine warmth shown by the hotel team, enhancing the overall atmosphere.

BAYSIDE HOTEL 116 WEST STREET does well catering to families and travelers who value accessibility, with room service and a kid-friendly environment rounding out its offerings. Though lacking a pool, fitness center, or airport shuttle, the location compensates by placing visitors in easy reach of Durban’s bustling cultural and entertainment hubs.

The absence of a lift and some minor maintenance issues have been noted, suggesting areas where the hotel could elevate its guest experience further. However, the competitive pricing and convenient amenities make this hotel an attractive option for those prioritizing essential comfort and proximity over luxury.

In essence, BAYSIDE HOTEL 116 WEST STREET captures the spirit of Durban’s South Beach—practical, approachable, and close to the action. It stands out as a solid budget-friendly location with enough modern conveniences to satisfy diverse traveler needs, from solo adventurers to families.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Paid parking
Accessible
Air-conditioned
Room service
Kid-friendly
Restaurant
Bar

Not available at this property

Breakfast
Pool
Pet-friendly
Airport shuttle
Fitness center
Smoke-free
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

MM
Mpume Mabaso Mar 27, 2026
8.0

On our day of arrival we arrive at Bayside 116 the Reception Ladies were not helpful as they were busy with what they were doing except for Precious who was willing to help us bt the lady (Indian Lady) I'm sorry to say but one was rude and informant I forgot to take her name, even when the key was given to us she didn't even look at us. According to my knowledge eye contact is very important. The cleaners and security guards were very friendly, kind and helpful. Mthiya the guy with gold heart help us with our bags to the room that was very helpful, his kindness made us feel at home while we were away. Rooms were clean, the remote was not working we reported it and it was fixed. I so wish if the Guards may train the Reception Ladies on how to treat a guest. On the following day we greet the ladies at the reception the was no respond. I also wish they could tell us about the parking cos it says it's free only to find that it R50 per night. Other than that we had a nice holiday we'be enjoyed our stay, everything was perfect. The Beach and Ushaka Marine World were closeby. When we were checking out same lady(Indian Lady) took the key she didn't even ask us about our stay, she just took a key put it aside with no smile on her face.

AM
Amon Mapogo Feb 25, 2026
10

The place is exceptional...spotless serving area, clean toilets, great staff, and secure parking. Wi-Fi over

BAB
Boss Aj Boss Aj Feb 16, 2026
8.0

The Hotel Is Clean Friendly Staff Yes It Is A Awesome Place To Stay... High Five

TH
tazmier hendricks Feb 12, 2026
10

Surprisingly very upmarket style rooms for the area. Extremely clean room and bathroom. Has a cute microwave and fridge to warm your takeouts and keep your cooldrinks and fruit cold. TV's have most channels and a fantastic air-conditioner to keep you cool . Hairdryer available on request. Staff extremely helpful and friendly

MB
Mthobisi bigbear Jan 29, 2026
10

I booked a place to sleep then went to buy something n pickup my girlfriend only to find out they gave my place to sleep someone else we were sharing the room without knowing

AP
Annamarie Potgieter Jan 24, 2026
10

Very clean just a lot of stairs. A lift would have been perfect there especially when you have stuff to carry.

MM
Makhanya Mxolisi Jan 19, 2026
10

Stayed 3 days the staff were so helpful and friendly

NM
Nodumo Memela Jan 04, 2026
8.0

Few things to fix that I noticed but overall best affordable hotel, I have to applaud whoever came up with wimpy inhouse order, very convenient I must say.

Location & neighborhood

Where you'll find BAYSIDE HOTEL 116 WEST STREET

Durban, South Africa

Busy seafront strip with cable car rides at Durban Funworld, surf spots, casual eateries & bars.

  • Durban (Beach Front) 10 min Walk
  • King Shaka International Airport 30 min Car
  • Pietermaritzburg Airport 1 hr 5 Car
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in South Africa. Distances are rough real-world times, not straight-line.

uShaka Marine World 56,016 reviews

uShaka Marine World

1 King Shaka Ave, Point, Durban, 4001, South Africa

4.5 · Theme Park
Durban Botanic Gardens 10,541 reviews

Durban Botanic Gardens

9A John Zikhali Rd, Berea, Durban, 4001, South Africa

4.5 · Botanical Garden
Moses Mabhida Stadium 16,299 reviews

Moses Mabhida Stadium

44 Isaiah Ntshangase Rd, Stamford Hill, Durban, 4023, South Africa

4.4 · Stadium
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